Standard delivery is ₨250 across Pakistan, including Faisalabad. Weight or urgent delivery may change the charge; we confirm any different charge before payment. Same-day Faisalabad delivery is available by arrangement. Contact us to confirm availability and timing.
Return or refund claims: within 3 days of delivery. Zakota covers delivery both ways and refunds the amount paid for eligible defective or wrong items. Photograph or record your unboxing and include the evidence when reporting a problem. Customer-caused damage is excluded.
Changed your mind? Return the product in the same condition it was sent and received. You pay delivery both ways; we refund the full product price without a deduction.
Refunds are released within seven working days after the returned item is received and checked. COD refunds can be paid by bank transfer, Easypaisa or JazzCash.
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